Consumer protection act case study

Tamil N adu electricity board had placed purchase order for supply of Hydrate kgs at Rs. Introduction 3 PowerPoint Presentation: The Noida chemicals supplied kgs of hydrate on Board tested the bulk supply by means of taking samples on

Consumer protection act case study

Tamil N adu electricity board had placed purchase order for supply of Hydrate kgs at Rs. Introduction 3 PowerPoint Presentation: The Noida chemicals supplied kgs of hydrate on Board tested the bulk supply by means of taking samples on There was a short fall of 42 Kg of materials and board rejected the materials in entirety.

This defect informed to Noida chemicals. Several reminders, the Noida chemicals failed to rectify the defects.

Tamil Nadu Electricity Board had incurred a loss for non utilizing the said materials and loss occurred through other mode of purchase from outsiders.

The Noida chemicals was not prepared either to replace the aforesaid defective items or to return the advance amount.

Sue against the Noida chemicals under the consumer protection Act, Noida Chemicals filed a written statement the Tamil Nadu Electricity Board did not produce any document to show that the defect in purity or the shortage in weight and no documents were filed.

Board to show that it had incurred a loss for non using materials and loss of alternative purchase in view detailed letters. It cannot be stated that the said goods purchased by the complainant exclusive for the purpose of earning his livelihood by self employment. So, the complainant cannot take shelter under Explanation clause.

We find that the said goods were purchased for commercial purpose.

Important questions

Judgment 8 PowerPoint Presentation: Section 14 of the Limitation Act contains a general principle based on justice, equity and good conscience.

The kishore lal's wife was admitted in the ESI dispensary at Sonepat for her treatment for diabetes. There were instances when the doctors were not available even during emergencies. Later, the kishore lal got his wife medically examined in a private hospital.

The tests done revealed that his wife had been diagnosed incorrectly in the ESI dispensary. The deterioration in the condition of the kishore lal's wife was a direct result of the wrong diagnosis.

The kishore lal filed a complaint under the Consumer Protection Act, Compensation towards mental agony, harassment, physical torture, pains, sufferings and monetary loss for the negligence of the authorities Direction for removal of, and improvement in, the deficiencies, Direction for payment of interest on the amount of reimbursement bills.

Corporation raised certain preliminary objections, The complaint is not filled in the District Consumer Forum.

Consumer protection act case study

Sonepatwhich is a government dispensary and the complainant cannot be treated as a consumer. As per our point view kishore lal has not filled complete district consumer forum and sonapet is government dispensary so complainant cannot be treated as a consumer.

So as per cp act Esi is not liable to pay the amount to the kishore lal.The Supreme Court held that electricity is a services within the meaning of 'services' as envisaged under C.P.

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Act. However in a resent case the Supreme Court has held that cases pertaining to "theft of electricity" are outside the jurisdiction of Consumer Fora. case study on consumer protection act - Download as Word Doc .doc /.docx), PDF File .pdf), Text File .txt) or read online.5/5(3).

Consumer Protection Making existing and potential customers knowledgeable about products/services, consumer awareness creates more informed buying decisions. Consumers cannot purchase products and services if they do not know they exist. Sep 10,  · Indian case study on consumer protection?

i need an Indian case study for my project where the consumer protection act is violated or not followed and what action has been taken against it. FollowStatus: Resolved. This case study concerns the liability of a manufacturer of a product for harm which is suffered by the “ultimate consumer” of that product.

It is important to consider the remedies that would be available in contract and under the . Case Study #3 Mdm Lay* bought a brand new smartphone for $ from a handphone shop.

After reaching home, she opened the box and realised that there was a crack on the back of the phone.

The Consumer Protection Act in practice – a case study | SEESA